Refund policy

Returns and exchanges

We do not accept returns or exchanges of Club Oversized Tees, Club Hoodies, Club Surf Caps, Club Surf Cotton Caps or Club Two-Tone Caps for a change of mind or an incorrectly chosen size, except where required by applicable law. Please check the product details and size guide before ordering.

Damaged, defective or incorrect items

If your item arrives damaged, has a production defect, or is different from what you ordered, contact Good Vibes Club as soon as possible. Include your order number and a description of the issue. We may ask for clear photos of the item, packaging and relevant labels so we can investigate.

We’ll review the issue and arrange an appropriate resolution, such as a replacement or refund where applicable. Please keep the item and packaging until we confirm the next steps. Do not send an item back without return instructions.

Changes and cancellations

Contact us immediately if you need to change or cancel an order. Requests are not guaranteed once order processing has begun.

Other products and your rights

The change-of-mind restriction above applies to the Club products listed above. Contact us about return options for other products. Nothing in this policy limits your rights under applicable consumer law, including rights relating to faulty or misdescribed goods and any cancellation rights that apply.